Honest answers,
no marketing.

No. Audio is captured to a temporary file on your Mac, transcribed locally by WhisperKit (or Apple Speech with requiresOnDeviceRecognition=true as a strict on-device fallback), and the temp file is deleted right after. We do not operate a voice-receiving endpoint. Verifiable in our security architecture.

An optional Pro feature, off by default. When you turn it on and dictate, the post-transcription text (never audio) is sent to our authenticated proxy at api.voicetype.dev/v1/polish, which forwards it to OpenAI for a grammar/clarity pass. You can switch providers (local Qwen 3.5, Apple Intelligence, Ollama) in preferences any time.

No. Explicit non-collection clause in our Privacy Policy covering BIPA (Illinois), CUBI (Texas), MyHealthMyData (Washington), the NYC POST Act, and CCPA-CPRA Sensitive PI. We don't generate voiceprints, perform speaker identification, or do voice-print matching.

No. Funnel events (event names + plan/channel only — never transcript content) are off until you opt in in app preferences. The default macOS app makes zero telemetry calls.

Email + Stripe customer ID for billing; a random device identifier (UUID, stored in Keychain) for entitlement linking; a hashed recovery key; short-lived JWT session tokens; opt-in funnel events. Plus, only when Cloud Polish is enabled, post-transcription text. Full breakdown in Sub-processors.

Vercel (US), Upstash (US, optional replication), Stripe (US/EU). For EU users, vendor SCCs apply. Hugging Face hosts the model files we download, in US and EU regions.

Email support@techbantu.us from the address you used to subscribe. We delete or de-identify what we can within fraud-prevention and legal retention requirements and confirm when done. App Store subscribers also need to manage Apple-held records via Apple's account tools.

30 minutes of recording per device per day, no card. Includes the local transcription engine, basic polish, all keyboard shortcuts, and all insertion targets. Pro removes the daily cap and unlocks Genius mode + Cloud Polish.

Same app, same features. App Store: 7-day (monthly) / 14-day (annual) free trial, Apple billing, Apple's privacy report. Direct (Stripe): 30-day money-back guarantee, recovery-key device transfer, no Apple cut so we keep more for development. Pick whichever fits your billing preferences.

It's a normal Apple subscription trial. After 7 days (monthly) or 14 days (annual), it auto-converts to paid unless you cancel before the end. Cancel via Apple's subscription tools. We can't override Apple's mechanic.

30 days, no questions asked. Email support@techbantu.us with the email you bought with — we reverse the most recent paid period through Stripe to your original payment method. One refund per email per rolling 12 months. Full terms: refund policy.

You have the statutory 14-day withdrawal right under Directive 2011/83/EU and the UK Consumer Contracts Regulations 2013, in addition to the 30-day money-back. Email legal@techbantu.us. Note: starting Pro features waives withdrawal once we've fully performed.

Yes. Pro entitlements are bound to up to three devices. Use your recovery key (shown once after purchase) to activate on the new Mac. If you've hit the limit, deregister an old device from the paywall.

Email support@techbantu.us. We'll guide you through the reset flow which uses your card last-4 (verified against Stripe) to prove identity. We never reuse old keys.

macOS 13 Ventura and later. Apple Silicon recommended for fastest local transcription. Intel Macs work but inference is slower.

Yes. iTerm, Warp, Terminal, Hyper, Alacritty, Kitty — all tested. Insertion uses Accessibility (not paste hacks), preserving cursor position, modifier states, and command-line modes.

Whisper Turbo (default) is roughly state-of-the-art for English with light accents. Technical jargon, code identifiers, and proper nouns are handled by context awareness — it knows you're in Xcode and preserves camelCase, knows you're in Slack and keeps @mentions.

Yes — once the Whisper and Qwen models are downloaded (one-time, on first launch). After that, transcription, basic polish, and Apple Intelligence work without an internet connection. Cloud Polish (the OpenAI proxy) is the only cloud-dependent feature, and it's optional.

Whisper: tiny (40 MB), base (75 MB), small (250 MB), medium (780 MB), large-v3 (1.5 GB), turbo (800 MB · default ★). Qwen 3.5 4B (~2.7 GB) for the local LLM. All hosted on Hugging Face. Choose in preferences.

A polish style that does more than fix grammar — it restructures rough speech for clarity, resolves spoken math (10 × 2 → 20), and produces near-publication-ready prose. Off by default; pick it from the menu bar when you want it.

Whisper supports ~99 languages for transcription. Polish styles are tuned for English. We're working on broader polish coverage — request your language at support@techbantu.us.

Email support@techbantu.us with what you tried, what you expected, what actually happened, and (helpful) the macOS version + Mac model. Logs from ~/Library/Logs/VoiceType/ are gold.

Email security@techbantu.us. We acknowledge within a few business days. Safe-harbor terms in our security policy: don't exfiltrate user data, give us reasonable time to fix.

Not yet. The app is a UI-first product right now. If you need a programmatic interface, tell us your use case at support@techbantu.us.

TechBantu IT Solutions, LLC — a Delaware LLC operated by Ranjith Bantu out of Lakeside, California. Solo founder, no investors, no growth-at-all-costs nonsense. We sell software because we want to keep building it.

No. AI outputs are probabilistic, can be wrong, and are explicitly disclaimed in our Terms. Don't rely on AI Outputs for decisions affecting health, safety, legal rights, or finances. Always review.

Email support@techbantu.us first — we issue refunds quickly within the policy. Initiating a credit-card chargeback without contacting us first triggers termination + future-purchase ban under §11.8 of the Terms.