Privacy Policy
Last updated: April 25, 2026
TechBantu IT Solutions, LLC (“TechBantu,” “we,” “us”) provides VoiceType, a macOS application for voice input and transcription. This policy describes the personal and technical data we process when you use the app, this website, and our subscription infrastructure.
Where the app can operate entirely on your device, we design for minimal collection. Where we need an account or payment, we use established processors and document them in our sub-processor list.
Summary of categories
The table below is the high-level map. Substance follows in the sections below it.
| Data | Purpose | Legal basis (where GDPR applies) | Retention | Recipients | Transfer mechanism |
|---|---|---|---|---|---|
| Voice audio (dictation) | On-device speech recognition. Not stored by us for training. | Contract (providing the Service you requested). | Stays on device in normal operation; we do not receive audio files in the core product flow. | Not transmitted to our servers in the default configuration. | Not applicable for our infrastructure (local only). |
| Transcripts (text output from recognition) | Inserted at your cursor; optional “AI Polish” if you enable it and are entitled to Pro. | Contract; for Polish, your consent to send text to a model provider you enable. | Remains in your app and documents on device unless you copy or send it elsewhere. | With Polish enabled: the text you send to be polished goes to the configured provider (see sub-processors). | Provider terms and, where we offer EU terms, standard contractual clauses as applicable at the time of your use. |
| Email address (direct purchases and account flows) | Customer identity for subscriptions, receipts, and support correlation. | Contract and legitimate interest in billing integrity. | Kept for the life of the customer relationship and legal/tax needs, then deleted or de-identified in line with our retention schedule. | Stripe, our hosting, and our email provider as described in sub-processors. | Vendor DPA/ SCC stack as each vendor documents for business customers. |
| Device identifier (app-generated UUID in Keychain) | Linking entitlements, abuse prevention, and Pro session checks without a hardware serial. | Contract; legitimate interest in securing paid features. | Rotated or removed when you delete the app and request account deletion, subject to legal holds. | Our API backend and encrypted key/value store in accordance with the implementation described in Security. | Same as other US-hosted infrastructure; TLS in transit, vendor encryption at rest. |
| Product usage statistics | Improving performance and reliability. Only if you opt in in the app. | Consent (you can disable). | Aggregated; raw events retained only as long as needed to compute aggregates, typically short. | Our infrastructure; no ad networks. | TLS; US hosting unless we document otherwise. |
Audio stays local
VoiceType’s on-device path processes microphone audio in real time. We do not design the default product to upload your raw recordings to our servers. If you use optional cloud features, only the data those features require is sent, as disclosed at enablement and in sub-processors.
Transcripts and AI Polish
Transcribed text is produced and held where you use it. If you enable AI Polish, the app sends the transcribed text to our backend, which may forward it to a third-party model provider to apply grammar and style improvements. You can turn Polish off; without it, that text is not sent for polishing.
Email and billing (direct channel)
When you buy from us outside the App Store, we rely on Stripe for payment. Stripe processes card data under its certifications; we do not store full card numbers on our own disks. We store enough billing metadata to show your subscription state and to answer support issues.
Device identity
The app uses a random identifier stored in the Apple Keychain to separate devices for licensing and to reduce fraud. It is not a marketing identifier and is not sold.
Sub-processors
Our current sub-processors, including regions and policy links, are listed on the dedicated sub-processor page. We will give at least 30 days’ notice before adding a new sub-processor that processes personal data in a new category, and you can subscribe to updates by email at privacy@techbantu.us.
Your rights in the EEA, UK, and similar jurisdictions (GDPR-style)
Subject to local law, you may request: access, rectification, erasure, restriction, portability, and objection in cases where we rely on legitimate interests. You may also lodge a complaint with your supervisory authority. Contact privacy@techbantu.us to exercise these rights. We will verify reasonable requests; some requests require identity confirmation.
California residents (CCPA/CPRA)
We do not sell personal information as that term is commonly understood. California residents can request to know, delete, and correct personal information, and to learn about sharing as required by the CCPA, by emailing privacy@techbantu.us. We will not discriminate against you for exercising these rights.
Data Protection Officer
As a small company, we do not have a designated Data Protection Officer. For privacy inquiries, contact privacy@techbantu.us.
Children
VoiceType is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, we will delete it when identified.
International users
We are based in the United States. If you use the Service from other countries, you understand that data may be processed in the U.S. and in regions where our vendors operate, as set out in vendor documentation.
Changes to this policy
We will post material updates on this page and revise the “Last updated” date. If you have an account, we may also notify you by email when legally required for significant changes.
Contact
TechBantu IT Solutions, LLC. Privacy: privacy@techbantu.us. Support: support@techbantu.us. Legal: legal@techbantu.us.