Refund Policy

Last updated: April 25, 2026

We want you to be confident in VoiceType. This page explains our guarantee, how to stop billing, and how Apple-handled purchases differ from direct (Stripe) purchases.

30-day money-back, no questions asked (direct / Stripe): If you purchase Pro through our Stripe checkout on the website and the product is not a fit, email support@techbantu.us within 30 days of the charge. We will refund the most recent period we can reverse through our processor or instruct you to the right channel if the card network requires it. This applies to the first paid period; abuse or chargeback gaming may void eligibility.

Cancel a direct (Stripe) subscription

Use the self-service billing portal to manage or cancel: Stripe customer portal (VoiceType). You can also email support@techbantu.us and we will process the same request on your behalf.

Cancel an App Store subscription

Apple bills App Store purchases. To cancel renewal, use Apple’s subscription management on your Mac, iPhone, or on the web. Follow Apple’s current instructions here: View or cancel subscriptions (Apple Support).

Request a refund (direct)

Email support@techbantu.us with the address you used to buy, approximate date, and “Refund request” in the subject. We typically respond within two U.S. business days.

Apple App Store refunds

Apple decides refunds for App Store transactions. You can use Report a Problem and related flows described by Apple, for example: reportaproblem.apple.com and the guidance at Request a refund for apps or content you bought from Apple. We cannot force Apple to grant a refund, but we will help if you need purchase identifiers on our side.